"This is a brief note to let you know how much I appreciate one of your sales associates,, Lana Sackett. Lana has assisted me over the past several years and most recently she was successful in selling my New Orleans property.
She was always very professional and responsive in dealing with me. Additionally,, she consistently went above and beyond the call of duty in assisting me with the home in as much as I am in Miami. For example,, she was constantly checking on the house for me: making deposits for water and electricity: locating companies to make repairs:etc.
In closing ,, I would appreciate you sharing with her my deepest appreciation for the fine job she did for me."